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Effective Date: 02/02/2026
Last Updated: 02/02/2026

This Refund & Cancellation Policy applies to services purchased from https://konradseos.com and provided by:

FerLast Dance LLC
525 Randall Ave Ste 100 PMB 861
Cheyenne, WY 82001
USA

Email: info@konradseos.com
Phone: +1 928 394 6333
Website: https://konradseos.com

By purchasing our services, you agree to this Refund & Cancellation Policy.

1. Overview

Konrad Seos provides digital SEO services, which may include AI-powered SEO audits, competitor analysis, expert SEO consulting, reports, strategy recommendations, and related support.

All purchases made on KonradSeos.com are one-time payments only. We do not charge customers on a recurring basis.

2. Delivery of Services

All services are delivered digitally by email. No physical item is shipped.

After we receive:

  • successful payment, and
  • the required onboarding information submitted through the checkout form,

we typically prepare and deliver the relevant work within 12 to 24 hours, depending on the completeness of the submitted information and the selected package.

Deliverables may include:

  • AI-powered SEO audit reports
  • competitor analysis reports
  • expert SEO recommendations
  • related written insights or strategy guidance

Clear delivery or fulfillment terms are an important part of payment-gateway website reviews and dispute defensibility.

3. Monthly Deliverables for Multi-Month Packages

If you purchase a 3-month, 6-month, or 12-month package, your purchase covers the number of months selected at checkout.

Deliverables for these packages are provided on a monthly schedule based on the original purchase date. For example, if a customer purchases a package on 11 April 2026, the next monthly deliverables will be due on or around the 11th day of each following month during the remaining term of that package.

Each month’s deliverables are treated as that month’s fulfilled portion of the purchased package.

4. Refund Window

All delivered work is refundable if the refund request is made within 7 calendar days of delivery.

This 7-day refund window applies because our services are generally delivered within 12 to 24 hours after payment and onboarding information are received.

To be eligible, the refund request must be submitted within 7 calendar days of the date the relevant deliverables were sent.

5. Cancellation Before Delivery

Any order canceled before delivery is refundable.

If a customer requests cancellation before deliverables are sent, we will process the refund to the original payment method, subject to successful payment settlement and any required verification.

6. Cancellation After Delivery

Once deliverables have been sent, the order remains refundable only during the applicable 7-day period following delivery.

If a cancellation request is made within 7 calendar days of delivery, the customer remains eligible for a refund.

If a cancellation request is made after that 7-day window, no refund will be approved for that delivered work.

7. Refunds for Multi-Month Packages

For multi-month packages, the 7-day refund window applies to each delivered month’s work from the date that month’s deliverables are sent.

If a customer requests a refund within 7 calendar days of a specific month’s delivery, that month’s delivered work is eligible for refund review and may be refunded.

If the customer does not request a refund within 7 calendar days of that month’s delivery, that month’s delivered work becomes non-refundable.

8. Remaining Months of a Package

If a customer cancels a multi-month package after the 7-day window has passed, the remaining undelivered months of that package are non-refundable.

This means:

  • delivered months are refundable only within 7 days of their delivery date
  • after the applicable 7-day window has passed, no refund will be approved for the remaining portion of the package

9. Duplicate Payments and Billing Errors

If you believe you were charged in error, charged more than once, or billed incorrectly, you must contact us promptly at:

Email: info@konradseos.com
Phone: +1 928 394 6333

If we confirm a genuine duplicate payment or billing error, we will correct it and issue any appropriate refund.

Payment processors generally support refunds back to the original payment method, including full or partial refunds where applicable.

10. Client Cooperation and Onboarding Information

Refunds will not be issued for delays caused by a customer’s failure to provide the information required to begin fulfillment.

This includes failure to provide:

  • website URL
  • target country
  • competitor information
  • any other onboarding details reasonably required to perform the service

If required information is missing or incomplete, delivery may be delayed until the necessary information is provided.

11. No Guaranteed Results

SEO results cannot be guaranteed. Refunds will not be granted solely because of:

  • dissatisfaction with ranking speed
  • lack of immediate traffic increase
  • lack of guaranteed first-page rankings
  • search engine algorithm changes
  • competitor actions
  • broader market conditions

By purchasing our services, you acknowledge that SEO performance depends on many factors outside our direct control.

12. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, you agree to contact us first so we can attempt to resolve the issue directly.

If a chargeback or dispute is filed, we reserve the right to provide supporting documentation, including:

  • order records
  • communications
  • onboarding records
  • timestamps
  • proof of delivery
  • copies of reports, recommendations, or other deliverables sent

Payment processors’ public dispute guidance emphasizes keeping proof that the customer agreed to the refund or cancellation terms at checkout and proof that digital services were delivered.

13. How to Request a Refund

To request a refund, contact us within 7 calendar days of delivery and include:

  • your full name
  • your order email
  • your order number, if available
  • the service purchased
  • the reason for your request

Email: info@konradseos.com
Phone: +1 928 394 6333

For recordkeeping purposes, refund requests should be confirmed in writing by email.

14. Processing Approved Refunds

If a refund is approved:

  • it will generally be sent to the original payment method used for purchase
  • processing times may vary depending on your payment provider or financial institution
  • we are not responsible for delays caused by third-party payment processors or banks

15. Policy Visibility and Customer Agreement

This policy should be read together with our Terms of Service, Privacy Policy, and any checkout disclosures shown before purchase.

By completing a purchase on our website, you confirm that you have reviewed and accepted the applicable terms, including this Refund & Cancellation Policy.

Clear policy visibility and proof of customer agreement at checkout are important for payment-gateway reviews and dispute responses.

16. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. If we do, we will revise the “Last Updated” date above.

The version in effect at the time of purchase will generally apply to that purchase unless otherwise required by law.

17. Contact Us

If you have questions about this Refund & Cancellation Policy, contact us at:

FerLast Dance LLC
525 Randall Ave Ste 100 PMB 861
Cheyenne, WY 82001
USA

Email: info@konradseos.com
Phone: +1 928 394 6333
Website: https://konradseos.com